Privacy Policy

Information you share

When you submit an enquiry, we collect your name, email address, selected service, message and consent. If you provide them, we also collect your phone number and company name. Please do not submit passwords, payment-card details or sensitive personal documents.

How we use it

We use enquiry information to respond, discuss requirements, prepare quotations and maintain related business records. Enquiries are stored in our WordPress database and may be sent to our business email. Access to the enquiry admin screen is restricted to site administrators.

Hosting and communications

Our website is hosted using MilesWeb. Hosting and email providers may process information to operate these services. If you follow WhatsApp, booking or other external links, the provider’s own privacy terms apply. We do not sell enquiry information.

Cookies and security

WordPress and hosting services may use technical cookies and server logs for administration, security and essential operation. The Omnexivo theme does not add advertising trackers. The enquiry form uses a short-lived hashed network identifier for request limiting and temporary submission tokens to reduce abuse and duplicates.

Retention and your requests

We retain information while needed to respond, fulfil agreed services, maintain appropriate records or meet applicable obligations. You may contact us to request access, correction or deletion, subject to applicable requirements. Administrator deletion from the website does not automatically remove copies in email or hosting backups.

Contact and changes

For privacy questions or requests, contact our enquiry email below. This policy may be updated as our services and website change.